Refund policy

QUINBRA™ — Return and Refund Policy

Last updated: October 9, 2026

QUINBRA™ sells apparel made to order and fulfilled through Printful.

Damaged, defective, or incorrect items

If your order arrives damaged, defective, or with an incorrect item, please contact us at 124bromar@gmail.com. Include your order number and clear photographs of the issue. We will review the claim and, where appropriate, arrange a replacement or refund in accordance with Printful's procedures and applicable consumer protection laws.

Returns and exchanges

Because our products are made to order, we do not offer returns or exchanges for a change of mind, an incorrect size selected by the customer, or personal preference, unless required by applicable law.

Please review the product description and size guide carefully before placing your order.

Order cancellations

Production may begin shortly after an order is placed. Contact us as soon as possible if you need to request a cancellation. We cannot guarantee cancellation once production has started.

Refunds

Approved refunds will be processed through the original payment method whenever possible. Processing times may vary depending on the payment provider and financial institution.

Nothing in this policy limits any consumer rights that cannot legally be excluded under applicable law in Canada or the United States.